Magic Shine Auto Spa (“Magic Shine,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following types of information:

Personal Information

• • Name
• • Phone number
• • Email address
• • Vehicle information
• • Appointment and service details

Automatically Collected Information

• • IP address
• • Browser type
• • Device information
• • Pages visited and time spent on our website

2. How We Collect Information

We collect information when you:

• • Book a service or request an estimate online
• • Provide your information in person or over the phone
• • Submit a form on our website
• • Communicate with us via email, phone, or SMS
• • Interact with our booking or customer management systems

3. How We Use Your Information

We use your information to:

• • Schedule and manage appointments
• • Provide service updates and notifications
• • Respond to inquiries and customer support requests
• • Send appointment reminders and transactional messages
• • Send occasional promotional or marketing messages (only if you opt in)
• • Improve our services and customer experience
• • Comply with legal obligations

4. Text Messaging (SMS) Communications

Your consent to receive SMS messages is not a condition of purchase.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

• • Booking and customer management platforms
• • SMS and communication providers
• • Payment processors
• • IT and hosting providers

These third parties are required to safeguard your information and use it only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is 100% secure, we take appropriate measures to reduce risk and protect your data.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

8. Your Privacy Rights

You may:

• • Request access to your personal information
• • Request corrections to inaccurate information
• • Request deletion of your information, subject to legal and business requirements
• • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website or messages may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: